You can pick up your passes at any of our point of sales and on our distributors machines (excluding season passes). To find out the opening times of our points of sale, go to the "Opening hours of points of sale" page in the practical information menu.
Do you already have a pass ? Recharge your pass in 3 MINUTES using the search bar! Don't forget to enter the long number at the bottom of your support at the "I have support/no support" stage. Easy, efficient and quick !
CANCELLATION AND REFUND
Do you have to cancel your order due to unforeseen circumstances ? Don't panic, your order can be cancelled FREE OF CHARGE, right up to the first day of skiing. Just send us an email at firstname.lastname@example.org with your order number.